In case you can't make it to the event you can transfer it to someone else or use it for a future event, but you have to let us know well ahead by sending an email to cycle@rockytrailentertainment.com

We (the event organisers) reserve the right to cancel the race at any time and the race may be cancelled due to fire, storm, rain, inclement weather, wind, forest closure, or any other circumstances. Please see below detailing the refund cut off dates and associated refund scale.
All refund requests must be made in writing or via email and be received prior to the scheduled refund cut-off dates as outlined below. The event organiser will determine the appropriate refund amount. Please note: Refunds will not be given if the number of riders in your team is reduced, regardless of the circumstances.

40 days or more before the event: 95%
up to 20 days before the event: 50%
less than 20 days before the event: 0%